A Delicious Opportunity: How Global Sourcing Benefits Food Companies

They say that it’s the flavour that people remember.

If you work in the food industry, then you know this to be true. And, if you’re reading this article right now, it’s likely you also know that significant savings are on the table from globally sourcing food products.

But at what cost to the flavour might a 40%-70% saving come? After all, if you buy something from the other side of the world and just one ingredient isn’t quite right, people might remember your flavour for the wrong reasons.

But, not to fear. Although the food industry faces several unique challenges in global sourcing, the savings on offer can be realised.

Provided of course, you have a heads-up before make any changes to your supply chain.

Logistics considerations

The majority of global sourcing is done with seafreight which takes around four weeks. But, if something needs delivered quickly, then airfreight is an option and cuts delivery times down to just a few days. However, there are a couple of problems to be aware of with airfreight:

     Cargo pressurisation
One problem is, depending on how delicate the food products you’re sourcing might be, pressurised cargo holds of air transportation can potentially affect the chemical composition (and ultimately flavour) of some products. It’s best to check up on this before you book any deliveries.

     On-airport chilled facilities
Another issue is, not all airports have on-site chilling facilities for imported food products. So, if you’re having chilled goods imported from other countries, you’ll need refrigeration trucks on standby to take the goods into an appropriately cool environment.

When shopping for overseas logistics quotes, make sure you’re clear with the supplier about the nature of the transportation so you get quoted for chilled environments as necessary.

The subjectivity of taste testing

Outsourcing any kind of manufacturing and purchasing to countries such as Asia, India or South America often raises concerns over quality. And, the third-party auditor is the best tool the global sourcing supply chain manager possesses to ensure quality standards are met.

However, with food industry, things are different. For example, if a blueprint, materials list and design brief are sent to a hardware engineer anywhere in the world, it’s easy to recreate a piece of technology with exacting precision.

Taste testing brings a large degree of subjectivity.

Your idea of what constitutes “spicy” might be something completely different to a purchasing manager or manufacturer in a different part of the world. Especially if they’re from completely different cultures.

One way around this might be to visit the country yourself. Cultural differences in both business and social etiquette must be learned. But at least you’ve experienced the product firsthand before ordering.

Special auditing considerations

The fact that food is in the “perishable goods” category means a few more special considerations. Problems you can face in the food sector include out of date protocols, counterfeit documentation and immature risk assessment.

While tools and machinery products face their own challenges with hardware, a specialist third-party food auditor is especially important here. Products must be properly tested for genetically modified (GM) ingredients and other illegal additives depending on the regulations of your country.

In many less-developed countries, counterfeit legal documentation is common, and a strong internal quality system is required which includes 3rd party inspection.

It’s tough, but not impossible.

In one recent client success story with a flavour and fragrance manufacturer, Mawson Global managed to shave $248,000 off the annual spend while maintaining high enough quality for them to become one of the leading flavour houses in Asian.

To find out more, contact one of our global sourcing specialists today and get a QuickLook Analysis to see how much you could save while working with a company who cares as much about your flavour as you do.

 

What to Expect During Supplier Visits and How Mawson Global Can Help

When you’re contemplating visiting your suppliers, it’s helpful to remember some advice from “Sesame Street:” “Asking questions is a good way of finding things out.”

At Mawson Global, we have the expertise and the skills to make supplier visits successful -- and educational. Whether you need a guide on-site or someone to visit potential suppliers on your behalf, we can help.

If the supplier is new to your organization, one of your primary goals should be to validate claims that they make in sales presentations and proposals. If the supplier is one that you already use, it’s helpful to conduct an annual renewal evaluation or a periodic cost negotiation.

Here are some tips on how Mawson Global can help you get the most out of a supplier visit:

  • Visit the receiving dock. On the dock, we can help you find the names of suppliers and the quantities of raw materials on hand. We will help you compare the information that you have received from cost-analysis negotiations to what we can observe on-site.  Here is a great place to see if the product you are buying is really made in the factory or just shipped in from the real producer!
     
  • Visit the shipping dock. Here we can see the condition of finished goods, observe the quality inspection process and learn how shipments are handled.  Making sure the quality inspectors (preferably third party) understand what you are looking for is one of the most important issues to solve on a supplier visit.
     
  • Talk to the sales staff. We ask how orders are received, entered, and queued for production or fulfillment, and whether electronic notifications to the customer are available at every step.
     
  • Talk to line employees. We’ll check on company morale and organization, and ask specific employees specific questions. For example, it’s helpful to ask machine operators about their productivity per hour so you can verify any commitments the sales team has made to order delivery dates.
     
  • Talk to management. We’ll ask about such things as communication structures, employee turnover, and how long management has been in place. If relevant, we’ll help you peruse the company’s financial statements and business plan.  Here you are trying to get a feel for how committed the whole company (not just the sales department) are to your project.

Can Your Business Benefit from Global Sourcing?

Are you considering global sourcing for your business or your clients? Curious as to what the initial steps may be?

At Mawson Global, our mission is to make international growth and scaling simple and accessible for all companies, regardless of their size or budget. How do we do this? Simple. We introduce you to suppliers and partners across the globe in order to help you increase profits, improve efficiency, and strengthen your entire organization. Regardless of your market or the products you need, we aim to find a reliable, affordable overseas supplier and partner for you.

Saving at least $100,000 on a project is common for Mawson Global clients. In fact, most of our clients see that type of savings on their first project. Moreover, their savings typically range between 40 and 70% of domestic prices. At last count, Mawson Global clients have saved in excess of $20 million utilizing our global sourcing services.

While our clients come from myriad industries and companies, all with varying sizes and revenues, they share some core common characteristics:

  • They are purchasing products not made in the domestic market.
  • They spend more than $50,000 with any one supplier.
  • They have plans to buy plant and equipment worth more than $50,000.
  • They are a company’s owner, CEO, COO, or CFO.

Here at Mawson Global, we are confident that we can assess your potential cost savings while keeping your supply chain intact. We are not broker-agents. We do not take commission. Rather, our services are fee-based so you can rest assured that we’ll be working with your business and client interests in mind. Our research and advice is also completely independent and unbiased.

With professional teams based in several strategic countries, Mawson Global help businesses worldwide safely minimise any risks inherent in global purchasing.

Want to know if Mawson Global sourcing is a good fit for your company? Take our 10-product challenge. All you need to do is tell us five to 10 products that you’re currently purchasing from an importer. From there, we’ll work to find those items from a less expensive international supplier.

Now is the time to find out if global sourcing can help you grow your business. Contact Mawson Global today!

 

How to Overcome Language Barriers when Sourcing from China?

By now, it is no secret that globally sourcing your company's products can improve your productivity, efficiency and bottom line. From time to time, however, language barriers can get in the way and interfere with an otherwise fluid process. Ranging between simple miscommunications to cultural faux pas, language barriers and “lost in translation” moments can cause international business relationships to come to an abrupt stop.

Anticipating and planning ahead for these potential language issues before they arise is crucial for continued success and uninterrupted business. Therefore, putting together a strategy that will support you in the event of language barriers will help you weather these tough situations. Follow these strategies and find a balance that makes sense for you to help overcome language barriers with your global sourcing partners:

1.       Translate all critical documents into the local language. In anticipation of entering into an international business partnership, take stock of the basic documents that will establish and nurture the new partnership. Documents to consider include (though aren’t necessarily limited to) legal contracts, sourcing guidelines, company and background information, and operating agreements. Find an expert to help you translate these documents into the local language. Doing so sets a balanced tone from the start and ensures that both parties are aligned from the get-go. Translated documents allow for transparency, giving all involved a clear frame of reference moving ahead. If at any point, disagreement or confusion arises, these translated documents serve as “reset” baselines.

2.       Utilize multiple channels for communication. Best practices recommend that one of the most effective strategies for overcoming language barriers is creating redundant systems. In other words, if you’re frequently hosting conference or Skype calls with your international partners, follow those calls up with summary emails that outline the major takeaways from each call. These emails then serve as a reliable paper trail, enabling both sides to document key items of discussion and business. Furthermore, by spreading the means by which you communicate across various medium, both you and your partner gain valuable insight into who the other “is,” giving your relationship a more solid footing than may otherwise be attained if limited to one static means by which to communicate. Even simply hearing a colleague’s voice helps to build strong relationships. 

3.       Partner with sourcing firms that have language capabilities: Selecting a global sourcing partner that has language and translation capabilities is a must and will set you on the path for clear communication from Day 1. Your sourcing partner should be able to navigate your sourcing market with conversational and cultural fluency, as well as have the ability to translate written documents as part of the process. Premier firms provide this support to clients as part of their ongoing relationship and can provide superior support at a reasonable price when special translation needs arise.

If you’re contemplating launching a global sourcing initiative, Mawson Global can help. Contact us to discuss your business, your sourcing goals and how our services can make it easier to navigate the process today.

 

The Chinese Economy and the Effect on Australian Trade

As the first two months of the new year wrap up, there is some sobering data and speculation about the current state of the Chinese economy in the news.

2016 started with a bang (or bust, really) with trading in Chinese stocks being halted twice within the first week by Chinese regulators after the Shanghai 300 Index dropped more than 7%. This volatility quickly rippled across international markets from the US to Germany to Australia. While this erratic behaviour could spell trouble for the Chinese economy, American economist Paul Krugman believes that if the Chinese market were to crash, it wouldn’t resonate nearly as strongly as a US crash would. This assertion is based on the relative insularity of the Chinese market, though a crash would no doubt strike the Australian economy more than most, given the strong ties to Chinese industry.

That sentiment, though, may not be as reassuring to Australian businesses, especially those who rely on trade and manufacturing from China. China reported overall GDP growth of 6.9% for the 2015 year. While this is down significantly from a peak of nearly 15% in 2007, it has remained relatively steady since the end of the 2013 year.

The constancy of this GDP growth, however, has some economists outside of China wondering if those numbers are rooted in reality. In fact, according to Business Insider Australia, many market watchers “suggest that the figures are merely a by-product of the government starting with the headline figure first and then working backwards, rather than the other way around.” Were such an assertion to prove true, the impacts on manufacturing and future growth would be staggering, depending how drastically those GDP figures were off.

While it still may be too early to make any assumptions for the remainder of the 2016 year, this year will certainly prove to be one of hand-wringing for market analysts at home and abroad. No matter what happens with the Chinese economy, the world will be watching and responding accordingly.

During this time, our team at Mawson Global will be working closely with our team in Asia to ensure our clients’ needs continue to be met without any delay in service. If you would like to learn more about how Mawson Global can help your business save money, please contact us or take the Savings Challenge today!

A Guide to Understanding Chinese Holidays

For any traveller, no matter your nationality or destination, there is no question that wherever you go, people are very proud of where they come from and wear it as a badge of honor.

For a business professional, gaining insight into what drives that loyal patriotism is invaluable. When you can effortlessly demonstrate your knowledge of someone’s home country, it serves as an incredibly powerful relationship-building tool. It can improve rapport, increase sales, and can even avoid major disruptions to your business.

When the country in question has around 1.4 billion inhabitants, this is especially important.  China is a business and economic superpower in its own right and possesses a holiday calendar that bears almost no resemblance to that of most other countries.

Unlike Judeo-Christian holidays such as Easter or Christmas, China’s holiday calendar is rooted in both centuries-old agrarian roots and modern nationhood.

Dates for many of the holidays change annually, based upon the celestial calendar. Therefore, make sure you mark these important dates each year to stay on top of them.

Here’s your guide to understanding the Chinese holidays:

January: Yuán Dán (New Year’s Day)

While China’s zodiac New Year celebration doesn’t occur until February, the Chinese still recognisethe international holiday of New Year’s Day. Since the rest of the world and its businesses are closed, China follows suit for three days. Smaller celebrations are held throughout the country, though they cannot hold a candle to the celebration or significance of the national New Year celebrated the following month.

February: Chun Jié (Chinese New Year)

The Chinese New Year, celebrated in accordance with the Chinese zodiac calendar, is quite different to the New Year celebrated on the 31st of January by much of the West. Each New Year ushers in a time symbolised by one of 12 animals from the Chinese zodiac, or “Sheng Xiao.” Because each of the 12 animals hold different meanings, it is wise to research this holiday each year. For more specific information on the Chinese New Year, review our 2016 article on the Year of the Monkey here [link]. As a general rule, do not plan to conduct Chinese business during this time.

April: Qingming (Tomb Sweeping Day)

A three-day festival, Qingming is a time for the Chinese people appreciate the outdoors, taking stock of the greenery and fresh blossoms of spring. It is also an important time for honoring ancestors by cleaning and attending to their tombs. Usually falling in early April (the date also deriving from the celestial calendar), Qingming is a solemn and private period for the Chinese. It’s impact on business is minimal, at best, though keep in mind some key decision-makers may be away from the office for a day or two.

May: Láo Dóng Jié (Labor Day or Mayday)

This Chinese holiday follows much of the West and is a three-day period starting May 1st each year. It doesn’t have any major cultural significance to the Chinese, but assume that key decision-makers and executives may take one or two days’ worth of holiday on either side of the date.

June: Duan Wu (Dragon Boat Festival)

The Dragon Boat Festival is a Chinese holiday honouring an ancient poet, Qu Yuan, and celebrates the longest day of the year, the summer solstice. For this holiday, traditional dragon-shaped boats race on nearby waterways. While Duan Wu is waning in popularity these days, do not be surprised if you find a number of people off work, especially if they’re participating with racing teams over this three-day holiday.

September: Zhong qiu (Mid-Autumn Festival)

This holiday celebrates the triad of interlinked Chinese principles of prayer; thanksgiving and gratitude; and the gathering of family. Zhong qiu holds a significant personal importance to the Chinese people and is honored on a similar level to that of the New Year celebration in February. If you must conduct pressing business in September, it is wise to conduct it 10 days before or after this holiday.

October: Guó Qíng Jié (China National Day)

Chinese National Day is celebrated annually on October 1st. On this date in 1949, chairman Mao Zedong officially proclaimed the state of the People's Republic of China while standing at Tian'anmen Gate. Goodwill gestures, such as businesses taking out full-page magazine advertising spreads to wish people well, are common. During this time, there is no business for roughly seven days, so don’t make any arrangements for the first week in October.

Considering global sourcing from China?

Increasingly, the huge potential savings on offer mean more businesses than ever are establishing supply chains in, and sourcing globally from countries such as China.

If you’re considering becoming one of them, but want to work with a business that has a local presence in this important country, contact us for a QuickLook Analysis today and find out how much money sourcing globally could save your business.

 

Mawson Global Improves Customer Loyalty

Organisation: A turn-key construction solutions company

Looking to source: Access equipment

Results:

·         Annual cost savings of more than $133,956.

·         Rapid procurement of numerous sourcing options.

·         Multiple pricing options for several qualified suppliers.

·         A sense of loyalty to the bank for introducing the company to Mawson Global.

The Objective

One of Australia’s top turnkey construction solutions companies recently contacted Mawson Global in order to improve their cost savings on access equipment. The construction company was in need of a reliable global sourcing partner that could help it save on equipment costs and improve its bottom line.

The Approach

The company initially reached out to Mawson Global after its bank referred them to us. The bank, which has been working with Mawson Global for several years, encouraged the client to contact us in order to help with their global sourcing efforts.  

Our China-based staff reviewed approximately 30 suppliers, along with the company’s product specifications for its access equipment, and we were able to recommend reliable suppliers producing the equipment in several China provinces.

We used our proven rating system to identify the top suppliers, marking efficiency levels, reliability, and quality. Within 21 days of submitting their request, we presented the client with three access equipment options from different suppliers in China in our informative, easy-to-read Sourcing Report.

The Benefits

Significant Annual Cost Savings

Substantial savings: With Mawson Global’s global sourcing assistance, the client selected a supplier partner that will help it experience an annual cost savings of $133,956.

Outstanding ROI: Our fee-for-service model means the construction company will continue to experience significant cost savings for years to come – at not additional cost.

Less Stress & More Flexibility

Hassle-free sourcing management: The client was so pleased with Mawson Global that it’s outsourced the management of its sourcing efforts to us – enabling the company’s leadership to focus on more pressing matters, like growing the business.

Rental opportunities: Mawson Global’s sourcing efforts also helped to provide our client with the opportunity to rent its access equipment when it’s not in use, which will allow the company to gain rental revenue on its machines.

Quick Results

High efficiency: Mawson Global sourcing experts quickly and thoroughly assessed those suppliers that could best meet the client’s needs and provided the cost-saving options it needed to remain competitive in the construction sector.

Skilled, professional staff: Our staffers in Asia have been with Mawson Global an average of six years, and they have streamlined the process of selecting trustworthy, reliable suppliers that meet our high standards for quality and customer service. This team, combined with our proven supplier ratings system, are why we were able to quickly address our client’s request for global sourcing options for its access equipment.

Greater Loyalty to the Referrer

Instilling trust: The bank’s previous work with Mawson Global was a conduit to providing the construction company with a dependable and experienced global sourcing provider that it can trust. The client’s relationship with its bank was also fortified during the global sourcing process because it proved that the bank has its client’s best interests in mind. 

2016 Forecast for Global Sourcing

Although the economy has seen steadying growth over the past few years the current uncertainty is causing companies across the world to analyse budgets and create forecasts for the future growth of their organizations. For companies dealing in manufacturing and other industries that rely on intelligent global sourcing, these projections invariably include goals of more efficient and visible global sourcing options.

 

While global trade growth rested around 2.8% in 2015, global trade growth projections for 2016 are on the rise, with overall estimates putting it around 3.9% for the calendar year. This is good news for firms looking to break into global sourcing and for companies already sourcing, but looking to save money and expand their networks.

 

Outstanding Future Outlook: While 2016 represents a nice increase in global trade volume, analysts at PricewaterhouseCoopers expect huge growth over the next 15 years, estimating “that the value of global goods trade is expected to grow in real terms from around $10 trillion in 2013 to around $18 trillion in 2030. This implied real trade growth of 3.3% per annum will be an important driver of global growth over this period.”


As such, firmly establishing supply chain roots and relationships in 2016 is essential to any firm hoping to capitalize on this growth trend for the foreseeable future.

 

Smarter Sourcing, Larger Market: As more and more firms look abroad for their sourcing needs, the sheer volume of manufacturing requests allows for more competitive pricing greater access to reliable logistics solutions. Moreover, as Asian countries continue to be the hub for supply chain manufacturing, many of its citizens are increasing their own buying power. As such, more and more companies are finding new markets and eager consumers in nearby Asian countries, thereby increasing revenue and decreasing shipping costs.

 

To learn more about this, and how your firm can benefit from this trend, check out our Are You Asia Ready? Audit.

 

Poised to Move: With all of the promising data coming out of China and associated manufacturing markets, understanding where your company fits into the overall picture is of vital importance. Understanding and staying on top of ever-evolving trade and tariff regulations can seem daunting, especially to those new to global sourcing. At Mawson Global, we track changes in international and local legislation which may affect your bottom line. By entrusting us to work on the details, we free you to focus on building your business through intelligent global sourcing.

 

If you’re ready to leverage global markets to grow your business in 2016, contact Mawson Global today for assistance with your global sourcing, marketing and commerce solutions.

 

Construction Solutions Company Looking to Source Access Equipment

Organisation: A turn-key construction solutions company

Looking to source: Access equipment

Results:

  • Annual cost savings of more than $133,956.
  • Rapid procurement of numerous sourcing options.
  • Multiple pricing options for several qualified suppliers.
  • A sense of loyalty to the bank for introducing the company to Mawson Global.

The Objective

One of Australia’s top turnkey construction solutions companies recently contacted Mawson Global in order to improve their cost savings on access equipment. The construction company was in need of a reliable global sourcing partner that could help it save on equipment costs and improve its bottom line.

The Approach

The company initially reached out to Mawson Global after its bank referred them to us. The bank, which has been working with Mawson Global for several years, encouraged the client to contact us in order to help with their global sourcing efforts.  

Our China-based staff reviewed approximately 30 suppliers, along with the company’s product specifications for its access equipment, and we were able to recommend reliable suppliers producing the equipment in several China provinces.

We used our proven rating system to identify the top suppliers, marking efficiency levels, reliability, and quality. Within 21 days of submitting their request, we presented the client with three access equipment options from different suppliers in China in our informative, easy-to-read Sourcing Report.

The Benefits

Significant Annual Cost Savings

Substantial savings: With Mawson Global’s global sourcing assistance, the client selected a supplier partner that will help it experience an annual cost savings of $133,956.

Outstanding ROI: Our fee-for-service model means the construction company will continue to experience significant cost savings for years to come – at not additional cost.

Less Stress & More Flexibility

Hassle-free sourcing management: The client was so pleased with Mawson Global that it’s outsourced the management of its sourcing efforts to us – enabling the company’s leadership to focus on more pressing matters, like growing the business.

Rental opportunities: Mawson Global’s sourcing efforts also helped to provide our client with the opportunity to rent its access equipment when it’s not in use, which will allow the company to gain rental revenue on its machines.

Quick Results

High efficiency: Mawson Global sourcing experts quickly and thoroughly assessed those suppliers that could best meet the client’s needs and provided the cost-saving options it needed to remain competitive in the construction sector.

Skilled, professional staff: Our staffers in Asia have been with Mawson Global an average of six years, and they have streamlined the process of selecting trustworthy, reliable suppliers that meet our high standards for quality and customer service. This team, combined with our proven supplier ratings system, are why we were able to quickly address our client’s request for global sourcing options for its access equipment.

Greater Loyalty to the Referrer

Instilling trust: The bank’s previous work with Mawson Global was a conduit to providing the construction company with a dependable and experienced global sourcing provider that it can trust. The client’s relationship with its bank was also fortified during the global sourcing process because it proved that the bank has its client’s best interests in mind. 

Mawson Global is excited to release their newest service for Australian businesses – the “Are you Asia Ready?” audit kit.

The “Are you Asia Ready?” audit helps business owners understand how Asia can impact their business and better educates them on which of their products could be sourced globally and which products or services could be sold internationally. The audit provides real numbers so businesses do not miss or overestimate the impact of importing and exporting.

 

Part One – Can I buy better?

By directly sourcing products from Asia, an organization could easily see hundreds of thousands in annual savings. To minimize the risk of direct sourcing, the business will need to establish procedures and dedicate resources to professional procurement.  This part of the audit provides real numbers to make sure the financial benefits of direct import outweigh the increased resources you need to deploy. 

 

Part Two – Can I sell more?

The second piece of the audit examines the pros and cons of exporting to Asia. Through this audit, businesses better understand competition, market size, and distribution channels so they can create a successful market entry strategy.

Typically introduced to Mawson Global through partners around the country, clients are able to work with their trusted business advisers to determine the course of action which will likely lead to the most impactful affect to their business.

If you are interested in learning more about the “Are you Asia Ready?” audit program, please contact a representative at Mawson Global today!