FAQ
- How will importing direct from overseas suppliers effect my cash flow?
- What happens if the product I buy is not up to standard?
- How do I get my product tested?
- Can I get plant and machinery installed in my factory?
- At what level of turnover is it worth me considering global sourcing with Mawson Global?
- What about tariffs?
- What is the time frame for a product to arrive?
- What if I do not buy very much of a product?
- How do you make sure that the product will be suitable in my country?
- What happens if you can’t find the products?
- Which countries can you help us with?
- We have never imported before can you help us with this?
- Will the factory have someone that speaks English?
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How will importing direct from overseas suppliers effect my cash flow?
When you buy from overseas suppliers the most normal terms are for you to pay a deposit when you place your order and the remainder on shipping. This will obviously have an impact on your cash flow. Your bank will have trade finance products that make this very easy and affordable. The savings in dealing direct almost always far more than compensate for the finance cost of paying up front.
What happens if the product I buy is not up to standard?
We can help you develop specifications which third party inspectors will test for so you can be assured the product is up to standard before it is shipped and paid for. From our experience if there are quality issues they will be identified and because you are dealing with the factory satisfactory solutions are found.
How do I get my product tested?
We can research and recommend the best globally recognised third party inspection agencies for your product. They can provide the level of testing you require before you ship and pay for the product.
Can I get plant and machinery installed in my factory?
Based on your recommendations we can either source suppliers who will provide turn key solutions including flying the installation and training team to your locations or else those who have agreements with local installers in your area.
At what level of turnover is it worth me considering global sourcing with Mawson Global?
It depends on what you are trying to achieve from global sourcing. If you are looking to find alternate suppliers to reduce the risk of only having a limited number (or one only) suppliers your turnover is irrelevant.
If you are looking to make cost savings the rule of thumb is that you will usually save 40-70% by dealing direct with global suppliers. If what you can save is greater than our once off flat fee it is worth it for you.
As part of our research project we consult with registered customs brokers to give you the amount of tariff you will be required to pay so there are no surprises when the product arrives. We will also cover what permits or licences (if any) you need to have to import the product you are looking at.
What is the time frame for a product to arrive?
Allow 4 weeks shipping time for your product to arrive at your door in major cities in Australia by ship. Air freight can reduce this to several days. Of course you will also need to allow any production time you supplier needs to produce and inspect the product.
What if I do not buy very much of a product?
Most suppliers will have a minimum order quantity (MOQ) that they require you order. This is to cover the setup costs to produce your product. If the MOQ is higher than the amount of product you need you can ask for the set up costs to be a separate part of the quote. Many clients find it is still much cheaper to pay the setup cost and have the production offshore.
How do you make sure that the product will be suitable in my country?
We will provide contact with experts in the licences or permits required to import the product and who can also check the labelling laws to ensure the product can be used or sold.
What happens if you can’t find the products?
In a very small percentage of cases (about 5%) we cannot find the product you are looking for. This is why we provide the QuickLook analysis. It will make sure the product is available before you commit to our Research project.
Which countries can you help us with?
The greatest value we add is in the countries we have local teams in. Currently this is China (including Tiawan), Vietnam, USA and Australia.
We have never imported before can you help us with this?
Over 75% of our clients are new to importing. Helping them is our core business. Once the Research Project is completed we can function as your global sourcing department via our Sourcing Project and manage the entire import process for you.
Will the factory have someone that speaks English?
As every Research Project is conducted to your criteria it is up to you! In nearly all our Projects our clients want us to find factories with English speakers but we have been asked to provide suppliers with other languages as well.