The Scenario:
The product you imported has now been distributed all over Australia and Europe and you have found it does not meet labelling laws and needs to be recalled – at your expense!
We’ve all seen it happen before, a product gets recalled, not because it is faulty or subpar, but because a business overlooked the importance of following all rules and regulations for labelling and packaging. The question remains, how can you ensure your new product is not recalled because you overlooked a labelling requirement in another country?
Follow these three steps to ensure your business does not have an expensive product recall.
1. Find consultants in your country or the countries you do business in to draft the labels and help you understand all the requirements for import
2. Use third party inspection agents to check labels prior to shipment
3. Use a customs broker to find out what paperwork you need to import the product
Over preparing and double checking is the first step to saving time and money in the long run. You do not need to be the expert on each rule and regulation your business will face, but it is important to hire someone who is an expert.
What other precautions can you share to make sure a labelling mistake does not lead to an expensive recall?